Survey Plus makes it easy to perform surveys on employees, clients or any stakeholder.

The surveys can be easily combined with our compliance learning managent system to monitor the effectiveness of courses and in-house training programs.

What is Survey plus?

Measuring the perceptions of your employees, contractors, customers, suppliers and other stakeholders (e.g. franchisees) provides you with important feedback and information about your organisation. Well designed and managed surveys will collect data about the competencies of your people, needs analysis for training programs, employees perceptions about management, customer impressions regarding product, service and staff, and much more.

Building your surveys

• You can create and administer multiple surveys and copy your existing surveys to save time creating new material

• Question types can be in many formats – multiple choice, yes/no, true/false, select several statements, rank the statements, Likert Scale type, and short answer for requesting comments (including that all-encompassing “is there anything else we should know?”)

• Questions can be divided into sections (Topics) to segregate results

Assigning the surveys

• The surveys can be assigned for anonymous replies to protect privacy, or to collect specific opinions from employees and external stakeholders

• Assignment can be sent by e-mail to selected participants or groups, the survey questions then accessed by simply clicking on the ‘link’ in the received e-mail

• Survey questions can be printed for a participant to complete in hard copy

Results and reporting

• Survey answers are available in various formats including the option to export as a CSV file and with outputs for 2003 and 2007 Excel

• An assignment listing tracks outstanding replies

• The Response Analysis is a summarised report of each reply including the number of questions answered, number of comments entered, when the response was made and the time taken

• The Surveys and the responses are stored in the database for as long as the information is required

The Program

• Survey Plus is an Internet powered and hosted database, easy to operate and administer and available 24/7 for added convenience

• Participants’ permissions and access are controlled through the unique HTS User Management System

• The program is a module of the HTS business improvement suite of performance management concepts and can be integrated with the learning and knowledge management units

If you can’t measure it you can’t manage it, and you definitely can’t improve it

Need to know more about online surveys for stakeholders, feedback or data collection?

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